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Frequently asked questions about the moving process


How much advance notice do you need to book my move?

There is no limit on how much notice is required. We accept moves as soon as next-day to same-day depending on our availability. However, we do recommend booking your move as far in advance as possible to get a spot on the calendar, even if you don’t know the exact date yet.


What if I need to cancel my moving appointment?

You can cancel/reschedule your appointment with Immediate Movers & Storage at any time. To receive a refund for the deposit, it must be done with at least 72 hours’ notice.


Do items with drawers need to be emptied before moving them?

We politely ask that you empty out your drawers before moving day. Moving all those hefty furniture pieces on their own is hard enough when empty, but moving heavy furniture can be treacherous when they are full with clothing or other items. This can cause items to become shuffled around if the furniture needs to be tipped or turned over to maneuver, and can even weaken or damage legs/feet.


How can I minimize moving expenses?

We advise planning your move as early as possible. Your moving options will be more flexible the more time you have to select a time and date that work for you. As a general rule, contact us no later than two weeks prior to the desired move date.


When is the ideal time to schedule my move?

Your preferences, financial situation, and personal requirements ultimately determine this decision. You’ll probably spend less money moving in the late fall, early winter, or early spring.


How can I tell if I'm hiring a broker or a moving company?

A broker is a company that arranges the transportation of your cargo, utilizing for-hire carriers to provide the labor and transportation. Moving brokers are sales teams that book your move and sell it to an actual moving company, often times resulting in additional hidden costs since they take a commission from the sale. A moving broker is NOT a mover.


Do movers usually get tipped?

Moving is a difficult job, and a tip is a much-appreciated reward for great performance, but not required. In our experience, tipping can vary greatly by move type and customer. Generally, customers tip around $5-$10 per mover per hour depending on the service provided.

Ready to go ahead and get your move scheduled?

Contact us today for a free estimate